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This agreement applies to every person ("the Client") taking individual in-car driving lessons with RightSite Driving School ("the School"). For Clients under 18, "the Client" includes the parent or guardian who signs below. By signing, the Client agrees to the following terms.
1. Nature of the Service
Individual lessons are one-on-one, in-car instruction tailored to the Client's needs. They do not form part of the Beginner Driver Education (BDE) certificate program and do not qualify the Client for MTO certification, the reduced G2 waiting period, or BDE-related insurance discounts.
2. Payment
Lesson fees are due before or immediately after each lesson. Accounts unpaid after 24 hours are overdue, and the School may pause future lessons until the balance is cleared. The Client authorizes the School to charge any payment card on file for lesson fees, late-cancellation and no-show fees, and unpaid balances under this agreement.
3. Cancellations and No-Shows
At least 12 hours' notice is required to cancel or reschedule without charge. Cancellations with less than 12 hours' notice incur a $25 fee. A Client who is more than 10 minutes late, absent, or unfit to drive is a no-show and is charged the full lesson fee. Lessons cancelled by the School — for weather, vehicle, instructor, or safety reasons — are never charged and will be rescheduled.
4. Client Requirements
The Client must hold and present a valid Ontario driver's licence (G1, G2, G, or equivalent) at every lesson and comply with all licence conditions, including corrective lenses. The instructor may refuse or end a lesson, without refund, if the Client appears impaired by alcohol, drugs, or fatigue, is unwell, lacks a valid licence, or drives in a manner the instructor considers unsafe. A refused or ended lesson counts as a no-show.
5. Assumption of Risk
Driving instruction takes place in live traffic on public roads and carries inherent risks that cannot be eliminated even with careful instruction, including collision, personal injury, and property damage. The Client understands these risks and voluntarily accepts them by taking part in lessons.
6. Release and Waiver of Liability
To the maximum extent permitted by law, the Client releases the School, its owners, instructors, and staff from all claims, demands, and causes of action arising out of or connected with the Client's lessons — including claims alleging negligence on the part of the School — except claims arising from gross negligence or willful misconduct. This release does not apply to liability that cannot lawfully be excluded, and does not limit the statutory rights of a Client who is a minor or any rights under the Ontario Consumer Protection Act, 2002.
7. Indemnity
The Client (and, for Clients under 18, the signing parent or guardian personally) agrees to indemnify and hold harmless the School against claims, losses, fines, and expenses — including reasonable legal costs — brought by any third party and arising from the Client's breach of this agreement, violation of law, or failure to follow instructor direction during a lesson.
8. Traffic Violations and Vehicle Damage
The Client is responsible for fines, penalties, and demerit consequences arising from their own conduct during lessons. The Client is responsible for damage to the training vehicle caused by their deliberate, reckless, or grossly careless conduct, or by ignoring a clear instructor direction, up to the School's insurance deductible.
9. Limitation of Liability
To the maximum extent permitted by law, the School's total liability to the Client for any claim arising from this agreement is limited to the amount the Client paid for the lesson or lessons giving rise to the claim, and the School is not liable for indirect, incidental, or consequential losses, including missed road tests, travel costs, or lost income. The School is not liable for delays or cancellations caused by events beyond its reasonable control.
10. Collections
Unpaid balances may be referred to a licensed collection agency. The Client consents to the School sharing their name, contact information, and outstanding balance with that agency solely for debt recovery, in accordance with applicable privacy and consumer protection laws.
11. Refunds
Completed lessons are non-refundable. Prepaid lesson packages are refundable for unused hours only, less a $25 administration fee. Nothing in this section limits rights that cannot be waived under the Ontario Consumer Protection Act, 2002.
12. Dashboard Cameras and Privacy
Training vehicles record video during lessons for the safety of Clients and instructors. Footage is reviewed only after a collision or complaint and may be provided to police, insurers, or a court where legally required. Personal information collected on this form is used to deliver lessons, process payments, and communicate with the Client, and is handled in accordance with the School's Privacy Policy, available from the Privacy Officer at rightsitedrivers@gmail.com.
13. General
This agreement is governed by the laws of Ontario. If any part of it is found unenforceable, the rest remains in effect. It is the entire agreement between the Client and the School for individual lessons and replaces any earlier understanding. The Client confirms they have had the opportunity to read this agreement fully and to seek independent legal advice before signing. If the Client is under 18, a parent or guardian must sign and agrees to this agreement — including Sections 6 and 7 — on their own behalf and, to the extent permitted by law, on behalf of the minor.